I don’t know about you but I did not have this for my site. A custom or redirected error page. This is important for us to do. Just one of those little thinks that you don’t think about. Since we are not a big ecommerce business we miss some of these little details. I see that Pat has his redirected back to his home page and I see that Scott just gives an error page. I read an article this weekend that said most customers will just leave your site if they get page not found, if you have a custom error page that helps them find what they are looking for or takes them back to another page on you site, you stand a chance to get the sale.
Yes indeed! If links to your site appear on blogs or articles or anywhere this is important.
Say someone links to a product page on your site from their blog. If you delete the product, now the page doesn’t exist, if you have a 404 redirect they land on your homepage, if you don’t they get an error.
I discovered this by accident. I started my business with http://www.HealthandBeautyDepot.com, years later I was able to get http://www.BeautyDepot.com, there were tons of people that had bookmarks or blogs or articles about HealthandBeautyDepot out there. So I had to do a 404 redirect so they would land on my live site.